Hockey Equipment Made Limited is a company based in Canada that supplies a variety of hockey equipment, including skates, sticks, helmets, and more. The main office and warehouse is in Toronto, Canada, with other offices and warehouses around the world.
But where does all this hockey equipment come from? The company sources most of its products from China, which has a reputation for being the world’s leading manufacturer of sports equipment. The good news is that if you are looking for a specific item, you can find it relatively easily. The bad news is that the prices are a little higher than you would pay in Canada.
Table of Contents
Hockey Equipment Made Limited Helps International Markets
The company was originally founded in Canada in the 1960s and gained popularity there because of the country’s high population of international students. Since then, it has expanded its reach to other continents and established itself as a major supplier of competitive sports equipment worldwide. In 2019 alone, the company sold a whopping 1.2 million pairs of skates, bringing in $52 million in revenue.
In an interview with CBC News, president and CEO David Pritchard said that they have “almost 100 percent of [their] sales outside Canada for skates and helmets.”
So if you are an expat living in or traveling to Canada, you can rest assured that a large portion of the products you will need for participating in the sport are readily available. The same cannot be said for other countries, such as the United States, where some of the company’s products are difficult to source.
Prices Are Higher Than You’d Expect
While there are savings to be made via the DontPayFull.com sale, don’t expect to save a ton of money. Pritchard said in the interview that he expects the COVID-19 pandemic to have a lasting effect on the company’s bottom line.
“We’re going to have to pull back quite a bit on capital expenditures and R&D, and that will have an effect on our pricing,” he said.
No Deal, No Problem
If you’re looking to purchase gear from this company, make sure to check CCTV Guide to see if they have a deal for that day. If you’re lucky enough to catch a deal, your savings could be substantial. In the two weeks leading up to Christmas last year, the company sold a ton of gear at a discounted rate. The best part is that there is no extra charge for shipping.
To top it off, the company offers a 365-day returns policy on all its products, so you can go back and forth as many times as you like during the year to make sure you get your money’s worth. This is in stark contrast to most companies, which usually only offer 30-day returns or less.
As a result of all this, many customers have called the company’s customer care line at 1-866-408-2355 and reported that they had received much better customer service than they would have expected for such a large organization. One customer, who preferred to remain anonymous, reported that one of the operators on the phone was especially helpful and knowledgeable about his needs. “I just want to say thank you,” he said. “You guys are the best.”
Even employees have noticed the improved customer care and have commented on it in the reviews section of the company’s website. A current employee wrote: “I’ve worked here for a while and seen a lot of growth. The biggest change that I’ve noticed is the customer care. They used to be really resistant to taking orders over the phone, but now they are really pro-customer, and they go above and beyond what you’d expect. The entire team has adjusted to make that happen.”
Pricing And Product Availability
One of the most significant changes that the company has made in recent years is its effort to ensure that its prices are competitive globally. According to the CBC News article, Pritchard said that they have cut out all the extra costs that they can and have worked hard to ensure that they do not raise their prices for customers outside of Canada.
As a result, many customers have noticed that the prices are fairly similar to what they would pay in Canada. This is probably because the majority of the products that they sell are manufactured abroad, and therefore, the costs of shipping and handling are taken out of the price.
Hockey Equipment Made Limited Is Steady Expanding
The company is currently expanding its operations into Brazil and is looking to establish a larger presence in Europe as well. Although the last couple of years have been difficult for any business, the hockey equipment industry has seen unprecedented growth thanks to increased international travel and the pandemic. The number of non-traditional hockey players, such as women and juniors, has also increased, leading to increased demand for gear.
Even traditional players are exploring the advantages of hockey equipment made from composite materials and 3D-printed parts, leading to increased demand for these products as well. Traditional players are trying to get in on the action too and are looking to modernize their gear and equipment. One way that they are doing this is by buying second-hand gear and equipment from the past and fixing them up.
What Items Does Warrior Hockey Equipment Make?
Hockey Equipment Made Limited offers a wide range of products, including skates, hockey sticks, helmets, and more. What follows is a brief description of each item.